This Acceptable Use Policy (“AUP”) governs what you may and may not host or transmit using Falcomms™ Hosting services. Violations may result in immediate suspension or termination without notice or refund.
Prohibited content and activities
The following are strictly prohibited on our infrastructure:
- Illegal content under UK or applicable law, including CSAM, pirated software, or counterfeit goods
- Phishing pages, credential harvesting, or social engineering infrastructure
- Malware, spyware, ransomware, or exploit distribution
- Unsolicited bulk email (spam) or mail relay abuse
- Cryptocurrency mining
- Distributed Denial of Service (DDoS) attack tools or participation in botnets
- Port scanning or probing networks without authorisation
- Content that harasses, threatens, or incites violence against individuals or groups
- Proxies or anonymisation services designed to circumvent law enforcement
Resource fair use
Hosting plans are shared-resource environments. You must not run persistent background processes, cron jobs at intervals shorter than 15 minutes, or scripts that consistently consume excessive CPU, memory, or I/O. We reserve the right to throttle or terminate processes that degrade the experience for other customers.
Email sending
All email sent through our infrastructure must comply with the UK Privacy and Electronic Communications Regulations (PECR). Bulk email must include a functioning unsubscribe mechanism. We may impose sending rate limits to protect delivery reputation.
Reporting abuse
To report abuse originating from our network, email abuse@falcomms.co.uk. We take abuse reports seriously and will investigate within 24 hours.
Changes
We may update this policy at any time. Continued use of our services constitutes acceptance of the current version.
